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Customer Survey

At CCT we care about our customers and value their opinions. Please take a moment to complete our online survey. If pressed for time, feel free to submit after question #1.

Your Name: Your Email Address: 1. Were you pleased with your service at Cape Cod Truck, and would you recommend our services? Yes No

Please rate your last visit by clicking the appropriate response in circles below, 1=Very Dissatisfied to 5=Very Satisfied

2. How satisfied were you with the friendliness of our Service Staff? 1 2 3 4 5 3. How satisfied were you that the Service Staff listened and understood your needs? 1 2 3 4 5 4. How satisfied were you witht he length of time required to complete the service work? 1 2 3 4 5 5. How satisfied were you with the explanation of repairs and charges? 1 2 3 4 5 6. How satisfied were you with the quality of the service work performed on your vehicle? 1 2 3 4 5 7. Overall, how would you rate the experience of your last visit? 1 2 3 4 5 8. If you are a new customer, would you come back and see us the next time your vehicle requires service? 1 2 3 4 5 9. If you are a new customer, would you come back and see us the next time your vehicle requires service? Yes No 10. If you are a new customer, how did you hear about us? Yellow Pages Ad
Value Pak Coupon
Radio
Referral
Other Comments/Suggestions: (Please write any comments or suggestions in the box below)

Thank you for your feedback!

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